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How to prevent emails from DigiFabster from going to spam
How to prevent emails from DigiFabster from going to spam

This article explains how to set up DNS records on your custom domain so that emails go to Inbox, not spam

Updated over a week ago

DigiFabster is sending out emails to your customers about order updates, pricing changes and more. You can set up outgoing email address with your domain, which is going to be reflected in MAIL FROM section, in company settings However, there's always a risk that your emails will end up in the recipients' spam folder, which can significantly reduce the effectiveness of communication efforts. Fortunately, there are a few of protocols we can use to help ensure your emails make it to the recipient's inbox: DMARC (Domain-based Message Authentication, Reporting & Conformance), SPF (Sender Policy Framework) and DKIM (DomainKeys Identified Mail). Below are the steps:

1. Add SPF record to your DNS

  • if you have no SPF record on your domain, simply publish the following SPF record on it:

v=spf1 -all
  • if you already have an SPF record, simply insert right before the terminating mechanism in that record.

    For example, if your current SPF record looks like this:

    v=spf1 a -all

    update it to:

    v=spf1 a -all

2. Add DMARC record to your DNS

  • Add the TXT record for subdomain with the following content: "v=DMARC1;p=quarantine;pct=25;" where instead of put some working email that you will receive spam reports to. must be replaced with your domain.

  • your full record should look like this: TXT "v=DMARC1;p=quarantine;pct=25;"

3. Add DKIM records (optional)

Usually 2 steps above are enough and increasing deliverability rate to almost 100%. However if you see any issues, reach out to support for additional DKIM (DomainKeys Identified Mail) records.

Below is the table of useful links for DNS settings using different providers.

DNS/Hosting provider name

Documentation link







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